OQO customer support sucks in Asia? [UMPC]

OQO customers are facing a lot of problems in providing services to the OQO owners located in Asia. Look at this reply to the customer’s repair query:

Unfortunately we are unable to ship outside of the US. If you could provide a US address that you could use then we would be able to set up an Out of Warranty RMA, but you would also need to have a credit card issued through a US bank in order to pay for the repairs. If this is not able to be done than you can go through Dynamism where the original purchase was made and they will send it to us and they will bill you. Thank You, OQO Customer Care

So, you need to have a US address + Credit Card issued via US bank.

The horror stories do not end there. It took one customer nearly 2 ½ months (living in Asia) to get his power adapter replaced. And to get the replacement, he had to specify a US address even though he had bought the device in the US itself.

Due to the poor customer support, there is no doubt that OQO has lost many of its potential customers. Those have now shifted their minds towards other netbooks/UMPCs. However, we must understand that OQO is not a big company. Most of its resources are outsourced for parts and repairs. And it is quite natural that the customers who buy these $1500+ devices are going to be angry when they will not be provided  with the service they expect. Although, it may sounds a little unfair that the US and EU/EFTA countries enjoy direct OQO support while the rest of the countries have to undergo grueling and time-consuming process to get their OQO repaired.

[related OQOtalk thread]

visit OQO official webpage

Games suitable for the OQO [UMPC]

I’ve compiled a list of the games taken from various forums that would run fine on the model 2 and model 2+.

  • World of Warcraft (needs Maximizer)
  • Starcraft
  • Sim City 4 (windows mode only)
  • Dungeon Keeper 2
  • Grand Theft Auto 3 (run in 16-bit color mode)
  • pocket ufo for PC
  • C&C – Tiberian Dawn (640×480)
  • C&C – Red Alert (800×480)
  • C&C – Tiberian Sun (800×480)
  • C&C – Red alert 2 (640×480)
  • Civ 1 (Fullscreen)
  • Civ 2 (800×480)
  • Colonization for Windows
  • Imperialism 1 + 2
  • All the Scumm-VM-Games (fullscreen)
  • Starcraft (640×480)
  • Tropico (640×480)
  • Worms World Party (640×480)
  • Anstoss 3 (Football Management Game)
  • Trackmania Nations forever

Happy Gaming folks!

"ARM Sparrow" processor for Netbooks, MIDs

ARM processor is widely used in variety of phones including the likes of Windows Mobile, iPhone and Nokia. At the Mobile World Congress, the ARM announced their new processor. This time, it was not for the mobiles, but for the netbooks.

According to the ARM, it’s instruction set is similar to one found in Palm Pre. However, what makes it different is its multi-core technology, which can tremendously increase performance. But, here is the main problem with this processor: it is not x86 compatible, which will not allow you to run your favorite Windows OS on it. Although, it still has huge changes of getting very popular in the netbook space as two very popular linux distributions: Ubuntu and Debian Linux, both can run on this ARM based CPU.

[via pcmag]

HTC releases HTC DIAMOND 2 – potential MID? [Windows Mobile]

No rumors, no leaked images, but we knew something would be unleashed at Mobile World Congress by HTC. HTC has released successors to the HTC DIAMOND and HTC TOUCH PRO: DIAMOND 2 and TOUCH PRO 2 respectively.

Let’s see what changes have been done when compared to the original Diamond:

  • Increased RAM: From 192MB to 288MB. This should give you a free memory bump from 55MB to 110MB+. This will make the web experience even better as one would be able to browse heavy sites with Opera Mobile.
  • Better Battery: The battery has increased to 1100mAh. This is nice news as the 900mAh battery of the original Diamond was just not enough. Although, it is hard to make out, how much the battery life will increase since the number of pixels have also increased (see next point)
  • WVGA resolution: Is not this the resolution the enter level netbooks used to have? It is actually becoming standard in the Windows Mobile devices, which let them provide the user better web-experience. The original Diamond had a nice 2.8-inch VGA display. The Diamond 2 has even better 3.2-inch WVGA display
  • micro-SD slot: The Diamond 2 looses the 4GB internal storage that was there in the original HTC DIAMOND, but it adds micro-SD slot, which can give you upto 32GB storage.

The new Diamond 2 weighs at mere 117gm, which is just 7gm heavier than the original Diamond.

What is still missing?

  • 3.5mm earphone jack
  • IE mobile 6
  • Camera flash

[HTC Diamond 2 official webpage]

TWO Videos after the bump:
Continue reading “HTC releases HTC DIAMOND 2 – potential MID? [Windows Mobile]”

OQO Model 2+ supports decoding HD 1080p videos [UMPC]

The OQO Model 2+ has built-in hardware accelerated decoding (Poulsbo chipset using Intel GMA500 integrated graphics with the PowerVR core), which fully supports both 720p and 1080p HD content. Although, for full HD resolution, connect the OQO to an external 720p/1080p display using HDMI.

The OQO model 2+ support HDMI monitors up to 1920×1200 resolution. However, there is one hiccup. It does not send voice over it. Anyway, I hope to see more UMPC and Netbooks coming with HDMI ports so that people can connect their devices to the external displays that support hi-def and can enjoy HD content in all its glory.

[via oqotalk forum]

Viliv S5 officially announced, pricing details [MID/UMPC]

The Viliv will be launching the higher spec model of the S5-series for $649. The premium model that will be launching in US will come with:

  • standard Windows XP
  • 1GB RAM
  • Intel Atom Z520 processor clocked at 1.3GHz
  • 60GB HDD
  • 1024 x 600 resolution
  • GPS
  • Haptic feedback

It is a fairly decent UMPC for those who can live without keyboard. Personally, if I’m out to buy a MID/UMPC for myself, I would get one with keyboard as it makes the URL entry and document-editing so easy.

3G and WiMax versions are in the works.

Here is a video of it running iTunes. The screen seems to be very sensitive and the unit feels snappy too.

The Viliv S5 will be available in March 2009 for a price of $649.

Commentary: Price is acceptable for those who do not want to enter a lot of data. If you enter a lot of data, look for something else. Fujitsu U820 is a good choice for those who want to have a small device with built in keyboard

Note: Fujitsu U820 is available in Asia as Fujitsu U2010

[via umpcportal]

Watchout when you are buying an External HDD for your OQO! [UMPC]

There are many people who struggle to run their external HDD in their OQOs. Why? Because the OQO has only 1 USB port and some of the external HDDs require two USB ports to power themselves.

Some people think that the OQO does not provide enough power via its USB port. No, that is not the case. The OQO models are fully USB 2.0 compliant and provide upto 500mA of power to the USB device for them to work. If your device requires more than that or if it requires two USB ports, then you are out of luck.

Make sure that the peripheral that you are buying works with the power provided by the OQO and uses only one USB port.

[related OQO forum post]

TomTom 6 working on HTC SHIFT! [UMPC]

In HTC Shift, you will find Vista and Windows Mobile under the same hood. Unfortunately, it is stripped down version of Windows Mobile. It also does not let you access storage card when you are in Snapvue (Windows Mobile side). Also, the size of maps are big and there is no way you could squeeze them in Snapvue unless you are using a very tiny and less detailed map.

Here is a video of TOM TOM 6 working inside Snapvue:

Now, there is a little hack to make the Snapvue see the storage card. Here is how to do it:

– Install Total Commander (make sure you have liberated the Shift).

Continue reading “TomTom 6 working on HTC SHIFT! [UMPC]”

How To: Install Windows XP on the HTC SHIFT [UMPC]

Sick with the pathetic performance of A110 processor, while running Windows Vista? A week back, we posted about how to install Windows 7 on the HTC Shift. Sadly, the Windows 7 is still in it’s beta stage. And while it is not out, XP remains the OS of choice for Netbooks as it runs on low-spec hardware incredibly well.

Sadly, the original Resolution changer won’t work. You must use this version in Windows XP. Also, to access the Windows Mobile side, you will have to install ActiveSync. Tablet input panel is not working at the moment.

Install Windows XP on the HTC SHIFT

Here are the full instructions on how to get Windows XP on your HTC Shift:

1.- Download and save to a USB disk drive:
http://www.filefactory.com/file/fa3e…s_shift_XP_rar
and https://phatpipez.homeftp.org/HTCShi…chXPproSP2.exe

Be sure to extract the rar file before starting or have a unrar program installer available, you cannot extract rar files on a newly installed windows XP!

2.- Install XP. Use your own version in your own language!
Choose same disk and fast NTFS format. Use the administrator account for now.
Let it finish ignoring any message about the screen format, etc

3.- Eject CD-Drive
Insert USB pen drive

4.- Run HTC Shift XP Drivers/Chipset/infinst_autol.exe next, next, next… reboot when finished.
5.- run HTC Shift XP Drivers/VGA/win2k_xp14324.exe next, next, yes, next, next, reboot when finished.
6.- run TabletPC_PatchXPproSP2.exe, it will extract files to C:temp,
Go to C:temp and run step1.reg,
Run Step2.bat
Leave it alone until de hard disk stops and reboot

7.- Run HTC Shift XP DriversVistaECDrvV1[1].0.1.10setup.exe from the folder

8.- Run HTC Shift XP DriversTouchScreen(1[1].1.0.2)ATSV1102(WHQLed).exe next,next, next and reboot when finished.

9.- run HTC Shift XP DriversSynaptics MicroPad(10[1].0.11.1)setup.exe , reboot when finished.

10.- run HTC Shift XP DriversAudioWDM_R195setup.exe , reboot when finished.

11.- run HTC Shift XP Driversfingerprintsetup.exe .

12.- run HTC Shift XP Driversomnipass 5.0setup.exe. Reboot when finished.

13.- run HTC Shift XP DriversUSB LANsetup.exe .

14.- run cygwinsetup.exe, and select install from folder. select ioperm from the devel subfolder.
Unselect icons on desktop and start menu and finish.
Run cygwin.bat from c:cygwin

type “ioperm –i” + enter and “exit” + enter

move hsect-2.1hsect2.exe and move it to c:cygwinbin

15.- move the bat files from archivos bat to the desktop.

16.- Run BT on.bat from your desktop and let windows install its own drivers

17.- run WF on.bat from your desktop and cancel the windows installation.

18.- copy HTC Shift XP DriversWLANsdbus.sys to c:windowssystem32drivers say yes to the replace dialog and reboot.

19.- Install the WLAN drivers , from the hardware manager, right button over marvell SDIO… update driver, and select the HTC Shift XP DriversWLAN folder.